Returns and Exchanges

WE MADE EXCHANGING & RETURNING WITH US A WHOLE LOT EASIER, YOU'RE DONE IN LESS THAN 3 MINUTES!

U.S. / Domestic Orders:

Customer satisfaction is our biggest priority and we want you to be happy with your purchase! If it doesn't work out for any reason we accept returns and exchanges on unworn, unwashed, or defective merchandise within 60 days of receiving an order.

We will pay for the shipping and provide a label for all US exchanges. Returns can be refunded back to the original payment method (with a shipping fee) or come in the form of store credit. At this time, we do not offer free return shipping for international orders or refunds on customs or duties.
Exchanges - FREE Return Label
Fit wasn't quite right, or color wasn't what you thought? The cost to exchange is on us!
Online Credit - FREE Return Label
Perfect if you know you'll buy something in the near future, but aren't quite sure what you want right now. This is your best option!
Refund - Small Fee for a Return Label
Your refund will be processed back onto your original payment method once your return is delivered to our warehouse. We charge a small fee to have it shipped back which will be deducted from your refund total.

 

All returns and exchanges should be done through our RETURN/EXCHANGE PORTAL and mailed back to:

YoungLA
20826 Lassen St.
Chatsworth, CA 91311

If you need further assistance with your return or exchange:

Call us at (818)-206-8764 | Monday - Friday 10:00am to 5:00pm PST or email us directly at support@youngla.com

  • Please make sure that the item(s) to be returned or exchanged are unwashed, unworn with original handtags or it may be rejected
  • Personal items aren't eligble for returns
  • We reserve the right to adjust returns if original items are not received in new condition
  • We do not offer exchanges on out of stock items
  • You will receive an email from us when the return or exchange is processed
  • We do NOT refund original shipping charges when your order was first placed
International Orders:

Customers are responsible for paying all customs and return shipping fees. We have no control over customs fees and they vary from country to country.

Please include an exchange/return instruction message inside the package with below mentioned details:

   ORDER NUMBER  
   IS IT A RETURN OR EXCHANGE?
   ITEM YOU WANT IN EXCHANGE

All returns and exchanges should be mailed back to:

YoungLA
20826 Lassen St.
Chatsworth, CA 91311

 

Shipping and Handling Times:

95% of all orders are shipped out within 1-2 business days! Overnight, Second Day, and Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or U.S. holidays will be shipped on the following business day. 

The cut-off time for same day shipping for Overnight, Second Day, Priority Orders, and DHL Worldwide Express is 10am PST. Any orders placed after that time will be shipping the following business day.