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Returns and Exchanges

Return Policy

U.S. / Domestic Orders:

*Does not include Military addresses (APO/FPO). Please refer to our international returns 

Customer satisfaction is our biggest priority and we want you to be happy with your purchase! If it doesn't work out for any reason we accept returns and exchanges on Unworn, Unwashed, and Free Of Blemishes merchandise within 60 days of receiving an order.

                                                                                                                                              

Return Options

Exchanges - Free Return Label
Fit wasn't quite right, or color wasn't what you thought? You can exchange to another size or color! Also if you didn't like the item you can switch it for something else!

Store Credit - Free Return Label
Perfect if you know you'll buy something in the near future, but aren't quite sure what you want right now. This is your best option!

Refund - Handling Fee For a Return Label
Your refund will be processed back onto your original payment method minus a handling fee.
                                                                                                                                              

Things To Know

  • Returns/Exchanges are processed within 2-7 business days after return has been received by our facility
  • When opting for an exchange, items will not be held until return has been received and inspected, items are subject to availability when processed. If your return is processed after an item becomes out of stock you will be issued store credit which you can use towards your next order.
  • Please make sure that the item(s) to be returned or exchanged are unwashed, unworn with original tags, and free of any blemishes or it will be rejected, not processed, and donated due to it being in unsellable condition

  • Any items returned that are not sold by our company or not in original condition will be donated and return/exchange will not be processed

  • We monitor return and exchange activity and reserve the right to refuse return ability and can charge fees for any unusual or abusive/excessive behavior with returns and exchanges

  • Customers must create separate returns per order. If they would like to return items from different orders a separate return/exchange must be made on its respective order
  • We reserve the right to reject returns/exchanges if they do not comply with our return policy

  • We do NOT refund original shipping charges when your order was first placed
  • You will receive an email from us when the return or exchange is processed

    International Orders:

    Customers outside of the United States are responsible for paying all duties/taxes and return shipping fees to our facility. We have no control over customs fees and they vary from country to country. Please include an exchange/return instruction message inside the package with below mentioned details:   

    ORDER NUMBER  
       IS IT A RETURN OR EXCHANGE?
       ITEM YOU WANT IN EXCHANGE

    All returns and exchanges should be mailed back to:

    YoungLA
    9419 Mason Ave - Unit D
    Chatsworth, CA 91311

    Once you have returned the package please send us an email with your tracking number and order number to support@youngla.com so that we can have a record of the return.

    If you selected an exchange we will only be able to exchange to the same model in a different size or color and will not be able to exchange to something else. Once we receive and process the exchange customers are not responsible for any new shipping/duty cost for the exchange items that we will be shipping out.

    Returns will be processed between 2-7 business days from delivery date

    If you need further assistance with your return or exchange:

    Call us at (818) 206-8764 | Monday - Friday 9:00am to 5:00pm Pacific Time or email us directly at support@youngla.com

    • Please make sure that the item(s) to be returned or exchanged are unwashed, unworn with original tags, and free of any blemishes or it will be rejected and donated due to it being in unsellable condition

    • Personal items aren't eligible for returns

    • We reserve the right to reject returns/exchanges if original items are not received in original condition

    • We do not offer exchanges on out of stock items, If the item(s) are out of stock for the exchange a refund will be issued for the items returned

    • You will receive an email from us when the return or exchange is processed

    • We do NOT refund original shipping charges when your order was first placed

    Needed more help? You can visit our Contact Us page to reach out to our support team!