Returns and Exchanges
WE MADE EXCHANGING & RETURNING WITH US A WHOLE LOT EASIER, YOU'RE DONE IN LESS THAN 3 MINUTES!
U.S. / Domestic Orders:Customer satisfaction is our biggest priority and we want you to be happy with your purchase! If it doesn't work out for any reason we accept returns and exchanges on unworn, unwashed, or defective merchandise within 60 days of receiving an order.
When starting an exchange, items will not be held until return has been sent and process, items are subject to become out of stock before returns are processed. If your return is processed after an item becomes out of stock you will be issued store credit which you can use on your next order.
All returns and exchanges should be done through our RETURN/EXCHANGE PORTAL and mailed back to:
YoungLA
9419 Mason Ave - Unit D
Chatsworth, CA 91311
If you need further assistance with your return or exchange:
Call us at (818)-206-8764 | Monday - Friday 10:00am to 5:00pm PST or email us directly at support@youngla.com
- Please make sure that the item(s) to be returned or exchanged are unwashed, unworn with original handtags or it may be rejected
- Personal items aren't eligble for returns
- We reserve the right to adjust returns if original items are not received in new condition
- We do not offer exchanges on out of stock items
- You will receive an email from us when the return or exchange is processed
- We do NOT refund original shipping charges when your order was first placed
Customers are responsible for paying all customs and return shipping fees. We have no control over customs fees and they vary from country to country.
Please include an exchange/return instruction message inside the package with below mentioned details:
ORDER NUMBER
IS IT A RETURN OR EXCHANGE?
ITEM YOU WANT IN EXCHANGE
All returns and exchanges should be mailed back to:
YoungLA
9419 Mason Ave - Unit D
Chatsworth, CA 91311
Shipping and Handling Times:
95% of all orders are shipped out within 1-2 business days! Overnight, Second Day, and Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or U.S. holidays will be shipped on the following business day.
The cut-off time for same day shipping for Overnight, Second Day, Priority Orders, and DHL Worldwide Express is 10am PST. Any orders placed after that time will be shipping the following business day.