Shipping Policy
Processing Time
-
All standard orders are processed within 1–2 business days.
-
Expedited orders placed after 2 PM PST will be processed the next business day.
-
Please note we do not ship on weekends or holidays and carriers also do not deliver on these days.
Shipping Options & Estimated Delivery Times
USA
-
Standard Shipping: 4-5 business days
-
Priority 2-3 day: 2-3 business days
-
2nd Day: 2 business days
- Overnight: 1 business day
2nd day and Overnight options are guaranteed within the time frame promised which does not include weekends and holidays, if the delivery is past the expected time period customers are eligible for a refund on the shipping cost.
Delays can occur which is out of our control and can effect delivery times which we are not liable for on our standard and priority shipping options.
International
Some countries may not have all these options
-
USPS First Class International: 7-21 business days
-
Worldwide Priority: 5-14 Business Days
-
DHL Worldwide Express: 2-5 business days
- UPS Expedited: 3-7 Business days
Delivery times vary based on destination and customs clearance.
Shipping Rates
-
Shipping rates are calculated at checkout based on your location and selected shipping method for international addresses.
-
Free standard shipping on U.S. orders over $75 (After discounts applied). If under that threshold it is a standard rate of $6.99.
-
Priority 2-3 Day is a standard rate of $15
-
2nd Day is a standard rate of $35
- Overnight is a standard rate of $50
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Split Shipments
Some orders may arrive in multiple shipments due to item availability or fulfillment center locations. You’ll receive tracking for each package if applicable.
Customs & Duties (International Orders)
Customs fees, duties, and taxes are the responsibility of the customer unless otherwise stated on the shipping option. We do not cover any customs delays.
Address Issues
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly entered addresses and would not issue a refund/credit for such situations.
Delivered Packages
Without Shipping Protection
Once the package is marked as delivered by the carrier, we are not liable for lost or stolen packages. If this occurs, please contact the carrier directly to start an investigation. We would not be liable to issue any type of refund or credit for such cases as the carrier confirms delivery of the package.
With Shipping Protection
We cover the value of the orders that were investigated and found to be stolen or lost in transit, if the package is marked delivered and confirmed delivered by the carrier customers are not eligible for a refund or credit for the value of said shipment.
*If the address provided for shipment is to a freight forwarding or 3rd party shipping company, we are not liable for the package or contents after delivery regardless of purchasing shipping protection
If you have any questions regarding your shipment, please contact our customer support team at support@youngla.com